WEBSITE and APP  PRIVACY POLICY

Effective date: July 23, 2019 Con

Privacy Policy

The KAMAYCARE (“us” ”we”, or “our”) operates and manages the https://www.kamaycare.com website which aims to provide information about the organization, its mandates, programs, and services.

The purpose of this page is to inform website visitors regarding the collection, use, and disclosure of Personal Data if anyone decides to use our Services, the Key Innovations Inc. Website.

Personal data is utilized to improve and provide the Services. By using the Services, you agree to the collection and use of your information in accordance with this policy and the Philippines “Data Privacy Act of 2012 (Section 2.3.5)". Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://www.kamaycare.com

TYPES OF DATA COLLECTION

Personal Data

For a better experience, while using our Services, we may ask you to provide us with certain personally identifiable information. The information that we collect will be used to contact and/or identify you.

Such information may include, but not limited to:

Email Address, Residential Address, First and Last Name, Phone Number, Mobile Phone Number, Gender, Age, Birthdate, Civil Status, Medical Records, Professional Background, Employment History, License and Accreditation, Hospital Affiliation or any additional information related to your profession that may help KHI identify you.

Our company may also obtain your information from other means in cases that you have chosen to link your KamayCare account with social media service like Facebook. By using our app you will also be required to provide us your precise location while using the app or providing services to the clients. Your transactions related to the Kamaycare services will be collected, including bookings, scheduled, completed, canceled, unfulfilled. KHI may also collect feedback and comments related to our services, app, software, support, employees, third-party service providers.

You agree and acknowledge that by submitting your required information or user information, you provide your approval and consent for the collection, disclosure, and usage of such information. You agree and acknowledge to waive and release us from any liabilities, claims, damages, arising from our legitimate use of your data that you have submitted, and information that we have to obtain from your use of our software.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Services and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

Here are some examples of Cookies that we use:

Session Cookies. We use Session Cookies to operate our Services.

Preference Cookies. We use Preference Cookies to remember your preferences and various settings.

Security Cookies. We use Security Cookies for security purposes.

USE OF DATA

Kamay Health Inc. uses the collected data for various purposes:

To provide and maintain the Services

To contact and communicate with you, to engage you for booking contracts

To validate and process payments

To notify you about changes to our Services

To allow you to participate in interactive features of our Services when you choose to do so.

To provide better customer support and assistance

To provide analysis or valuable information so that we can improve the Services

To monitor the usage of the Services, and provide location-based services

To detect, prevent and address technical issues

To analyze our performance and sales data 

For research and development to improve our products and services

To respond to customer requests, questions and complaints

To comply with the Philippine government laws

We may also collect information on how the Services are accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Customer support

We use Personal Data to resolve customer support issues such as :

To investigate and address concerns

To monitor and improve our customer support responses

To respond to questions, comments, and feedback

To inform the customer the steps to be taken to resolve issues

Research, Development, and Security

Kamay-Health Inc. may use the Personal Data collected for testing, research, analysis, and product development.

This allows us to understand and analyze the client's needs and preferences, protect your personal data, improve and enhance the safety and security of our services, develop new features, products, services, and facilitate finance solutions.

TRANSFER OF DATA

Your information, including Personal Data, may be transferred to - and maintained on - computers located outside of your location, Town, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside the Philippines and choose to provide information to us, please note that we transfer the data, including Personal Data, to Philippines and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to the Data transfer.

Key Innovations Inc. will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

DISCLOSURE OF DATA

KHI will need to share Personal Data with various parties for different purposes.

Patients information will need to be shared with the healthcare provider in order to give you the appropriate medical care or treatment

Healthcare provider information will need to be shared with the patients and relatives.

KHI may share your data with our consultants, business and marketing partners. These includes but is not limited to the following:\r\n

Payment gateway

Payment facilitators

Background check service provider

Cloud storage provider

Research partners

Data analytics provider

Insurance partners

Merchant partners

Financing partners

Vehicle solutions partners

With our legal advisors and government authorities

Legal Requirements

Kamay-Health Inc. may disclose your Personal Data in good faith that such action is necessary to:

To comply with a legal obligation

To protect and defend the rights or property of KAMAYCARE.

To prevent or investigate possible wrongdoing in connection with the Services

To protect the personal safety of users of the Services or the public

To protect against legal liability

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

DELETION AND ACCESSIBILITY OF PLATFORM DATA

We have the feature of deactivate account from the user profile section in case user deleted the account all user data added into the system can be deleted.